1) Please note customer must notify Custom Lawn Care if they will be away or moving and do not want services completed during their absence.
2) If contact is requested prior to service and customer cannot be reached after three (3) documented phone calls, the service will not be completed. No refunds will be given.
3) The customer agrees to ensure lawn is free of debris, toys, pet droppings and any other obstacles that may hinder Custom Lawn Care from performing the required service. All underground sprinklers must be marked before Custom Lawn Care will perform power raking and core aeration services.
4) Due to repeat service disruptions, Custom Lawn Care reserves the right to charge a $25.00 fee if we are unable to perform a prearranged service. Customer must ensure that yard is accessible and free of debris prior to Custom Lawn Care arriving onsite.
5) Please note Custom Lawn Care cannot guarantee a certain time of day for service. We will provide you with a two day window for all service, weather pending.
6) This contract is a legally binding agreement. Please note all NSF cheques are subject to a $35.00 charge.
7) If any service is credited to the following year it can be used only for service indicated, no cash refunds after year of purchase.